Shipping policy

Thank you for shopping with us! We’re dedicated to delivering your orders efficiently within the UAE. Please review our shipping policy below:

1. Shipping Methods and Costs
We offer domestic shipping to all emirates in the UAE at a flat rate of 30 AED.

2. Processing and Creation Time
Please allow up to 2 weeks for us to create and process your items. Once your order is ready, it will be shipped to you.

3. Delivery Times
After your order is shipped, delivery typically takes 1-3 business days, depending on your location within the UAE.

4. Shipping Address
Ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

5. Shipping Issues
If you encounter any issues with your shipment, such as delays or incorrect deliveries, please contact us at hello@spindle.ae. We will assist you in resolving the issue with the carrier.

6. Shipping Costs for Returns
Customers are responsible for the cost of return shipping, except in cases where the item is defective or not as described.

7. Contact Us
For any questions or concerns regarding shipping, please reach out to us at spindle.ae@gmail.com. Our customer service team is here to help.

Thank you for choosing us! We appreciate your business and are committed to providing you with a smooth shopping experience.